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General Terms and Conditions

as of January 7, 2025

2. Bookings

  1. Only bookings from persons aged 25 or over will be accepted by the landlord. Bookings from persons under 25 are not valid.

  2. When the landlord processes the booking, the landlord will send the tenant a confirmation within 2 working days. The tenant is asked to check all details immediately upon receipt. Any discrepancies must be reported directly to the landlord. If the tenant fails to do so, the landlord cannot be held liable for the consequences.

  3. A binding agreement between the tenant and the landlord comes into effect from the moment the booking is confirmed.

  4. These General Terms and Conditions also come into effect at the moment of confirmed booking.

3. Prices

  1. The tenant owes the landlord the agreed rental price as stated in the booking confirmation.

  2. At the same time, the tenant owes the landlord the currently applicable environmental tax, which is charged per day.

  3. The tenant owes the landlord the operating costs of the pool heating for the entire duration of the stay if requested by the tenant. The tenant can book the pool heating with the landlord at the latest four weeks before the start of the stay.

  4. Special offers and discounts can no longer be claimed after the booking confirmation has been sent.

4. Deposit

  1. The landlord requires a deposit of €300. The deposit is used to cover costs in the event of damage.

  2. The landlord must identify any damage and report it to the tenant within two working days.

  3. The deposit may be used to pay for any damages found. If the damages exceed the deposit, the entire deposit will be retained. The landlord reserves the right to make further claims for damages.

  4. If the accommodation is exceptionally dirty, additional cleaning costs may be charged, which will be covered by the deposit.

  5. If there is no damage, the deposit will be transferred to the tenant's account within 5 working days. In the event of damage, the remaining amount will be transferred to the tenant's account within 5 working days once the amount of the damage has been determined. The landlord must provide connection details of his account for the repayment.

5. Payments

  1. The tenant pays a deposit of 25% of the rental price. This deposit must be received by the landlord within 5 working days of the written confirmation.

  2. The remaining amount of the rental price as well as the additional costs and the deposit must be received by the landlord four weeks before the start of the stay.

  3. If payments according to 1. or 2. are not made on time and in full, the landlord reserves the right to terminate the contract. In this case, the booking is considered cancelled and the cancellation conditions according to 6. apply.

  4. If you book within four weeks of the start of your stay, the total amount to be paid must be transferred directly. If payment is not made or is incomplete, the booking will be considered cancelled.

6. Cancellation fees

  1. In case of cancellation of the reservation, costs may apply. These cancellation costs are:
    50% of the total rental price if the cancellation occurs between 1 month and 14 days before the arrival date and
    100% of the total rental price if the cancellation occurs less than 14 days before the arrival date.

  2. If a tenant does not arrive within 24 hours of the agreed arrival date without giving appropriate notice, this will automatically be considered a cancellation.

  3. In the event of cancellation, any excess payments will be refunded within five working days. The landlord must provide his account connection details for this purpose.

7. Arrival and departure

  1. The rented accommodation can be occupied from 3:00 p.m. on the day of arrival. The accommodation must be vacated by 11:00 a.m. on the agreed day of departure.

  2. If the accommodation is vacated before the date stated in the booking confirmation, there is no entitlement to a refund of the rental price for the days not used.

  3. The tenant undertakes to leave the accommodation swept clean upon departure, to clean the kitchen and to empty the refrigerator. If more than average cleaning is required after departure, the landlord reserves the right to charge the cost of additional cleaning. In this case, the amount will be deducted from the deposit.

8. Terms of Use

  1. The tenant is obliged to comply with the terms of use. If these are not complied with, the landlord reserves the right to terminate the rental agreement without notice and without refunding any payments already made.

  2. Villa Ariadne may only be occupied by four people (including children).

  3. Pets are not allowed in Villa Ariadne.

  4. Toilet paper and hygiene products must not be thrown into the toilet. Appropriate trash cans are available.

  5. Smoking is strictly prohibited in the villa and on the balconies. If smoking occurs on the property, the tenant must ensure that waste is disposed of in the trash.

  6. The tenant of the accommodation must allow the cleaning of the villa, the property and the pool during his stay.

  7. Out of consideration for the neighbors, noise pollution caused by music is prohibited. Quiet hours must be observed.

  8. Parties and events are not allowed.

  9. The air conditioning should not be left on when you are away. The windows and doors should be kept closed when the air conditioning is running.

  10. The tenant is obliged not to dirty the pool. The use of glasses in the pool and adjustment of the pool control and pool heating by the tenant is not permitted. Blue towels must be used for use at the pool and on the beach.

  11. The use of the pool by non-swimmers, especially small children, is only permitted under supervision and is otherwise strictly prohibited.

  12. The tenant undertakes to handle the rental property and the associated furnishings carefully and properly. Unnecessary soiling, excessive use and unnecessary wear and tear must be avoided. Any damage must be reported to the landlord immediately.

9. Liability

  1. The landlord assumes no liability for theft and damage to the tenant’s property or physical injury.

  2. The tenant is liable for any loss or damage caused by him.

  3. In cases of force majeure, the landlord cannot be held liable for damages. Any services not used will be refunded in these cases.

10. Final provisions

  1. These Terms and Conditions are governed by Greek law.

  2. The place of jurisdiction is the local court.

  3. These Terms and Conditions supersede all previous versions.

  4. Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall not be affected.

1. Scope of the General Terms and Conditions

  1. These terms and conditions govern the rental relationship regarding the accommodation Villa Ariadne in Melidoni, Apokoronas, Crete, Greece through Susanne Keusgen.

  2. The term “tenant” refers to the person who concludes the contract with Susanne Keusgen to rent Villa Ariadne. The term “landlord” refers to Susanne Keusgen.

  3. Tenants are not entitled to sublet the accommodation to third parties.

  4. Agreements deviating from these conditions are only valid if they have been set out in writing.

  5. These general terms and conditions can be viewed on the Villa Ariadne website (www.ariadne-melidoni.com).

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